Shipping policy

Our Promise to Sustainable Shipping

At Brasilidades, sustainability is at the heart of everything we do — from product development to the way your order reaches your door. We are committed to delivering high-quality products while reducing our environmental impact through smarter, more responsible shipping practices.

Shipping Origin & Operations

Centralized Warehouse:
All Brasilidades orders are shipped directly from our centralized fulfillment center in China. By operating from a single warehouse, we reduce excess transportation, optimize logistics, and help lower overall carbon emissions.

Worldwide Delivery:
Brasilidades proudly ships to customers across the globe. Wherever you are, our products are just a few clicks away.

Estimated Delivery Time

Standard delivery typically takes 7–10 business days, depending on your location. Please keep in mind that delivery times are estimates and may be affected by customs processing, public holidays, or unforeseen circumstances such as weather disruptions.

Shipping Address Responsibility

Customers are responsible for providing a complete and accurate shipping address at checkout. Brasilidades cannot be held liable for orders that are delayed, lost, or undeliverable due to incorrect or incomplete address details.

If you notice an error in your shipping information, please contact us within 24 hours of placing your order. Once an order has been processed or marked as delivered by the carrier, we are unable to issue refunds or replacements unless the issue resulted from our error.

Environmentally Responsible Packaging

To support our sustainability mission, all Brasilidades orders are packaged using eco-conscious materials whenever possible. Our packaging is designed to be recyclable, biodegradable, or sourced from renewable materials. We encourage customers to recycle or repurpose packaging materials after delivery.

Order Tracking

As soon as your order ships, you will receive a confirmation email containing a tracking number. This allows you to follow your shipment’s journey and check estimated delivery updates in real time. Our support team is always available should you need assistance.

Shipping Costs

Free Standard Shipping Worldwide:
We are happy to offer free standard shipping on all orders, helping make Brasilidades products accessible to customers everywhere.

Express Shipping:
Expedited shipping options are available at checkout for an additional cost. Fees vary based on destination and order size.

Need Help?

If you have any questions about shipping, delivery, or your order status, our customer support team is ready to assist. At Brasilidades, your satisfaction — and the planet — matter to us.